Transforming operations

To survive – and even thrive – in today’s business environment, we need to be able to react quickly to changing conditions in the market. We need to be able to continuously rethink and reshape our operations, making them sustainable, automated and digitalised, and we need to be ready to do it all over again tomorrow – always being prepared to transform our operations to meet current and future demands.

14 February 2022

This page provides inspirational insights and perspectives to help you in transforming your operations to meet the demands of digital manufacturing and needs for a more sustainable production. It also dives into some of our learnings from working with future-proofing operations strategy, operations excellence and supply chain optimisation.

What does it take to transform operations to meet the demands of digital manufacturing and needs for a more sustainable production?​

Successful transformations depend highly on your organisation’s agility and ability to rethink, react and transform.

At Implement OPEX 2022, we were inspired by forward-thinking leaders from Novo Nordisk, Knauf Insulation and FUJIFILM Diosynth Biotechnologies and thought provokers Martin Lindstrøm and Pascal Bornet giving us new perspectives on what it takes to react to change, rethink your operations and transform to become fit for the future.

Martin Lindstrøm

Martin Lindstrøm is a branding expert, New York Times best-selling author and the founder of Lindstrom Company, a global branding and culture transformation firm operating across five continents and more than 30 countries. He has been named as one of the “World’s 100 Most Influential People” and has been selected to be among the world’s top 50 business thinkers for eight years and running.

At Implement OPEX 2022, Martin Lindstrom delivered his perspective on how today’s organisations can transform their operations through sustainability, digitalisation and by rethinking the operating model.

Below, you can hear Martin Lindstrøm's take on the three key topics:

How to drive successful transformations in operations

Listen to Val Popovici, Director of business Strategy of Knauf Insulation, explain how they managed to transform their operations by streamlining and digitalising processes across the organisation while making the employees co-owning the transformation.

Why sustainability must be deeply embedded in your operating model

Discover the insights Dorethe Nielsen and Jane Rasmussen, both Vice Presidents in Novo Nordisk, shared about not only mobilising the employees and aiding the key suppliers to help Novo Nordisk become emission free in 2045 but also how they go beyond their own value chain in taking important steps towards a climate friendly future.

How automation and digitalisation are reshaping the future of operations

Peter Jørgensen, Director of Digital Technologies Denmark, and Chris Maria Green, Head of Digitalisation, both from FUJIFILM Diosynth Biotechnologies, shared experiences with the digitalisational journey FUJIFILM Diosynth Biotechnologies has been on and how this helped them bringing medicine to market faster.

Pascal Bornet on digitalisation

Key themes when future-proofing your operations

To stay competitive in an environment of unprecedented change and uncertainty, you must be able to continuously transform your operations.

To future-proof your operations, there are key themes you need to address.

Business transformation

Business transformation involves making fundamental changes to systems, processes and people across the entire business. The underlying need to transform your business is often a direct consequence of external market factors, such as requirements in or demands for technology, digitalisation and sustainability.

At Implement, a key part of our way of operating is helping organisations achieve the required insight, decision power and capabilities to succeed in their transformation efforts.

At its core, business transformation is about enabling the right people to make the right decisions at the right time

Read more about business transformation


If you want to succeed in your digital transformation, your company needs to develop a broad set of capabilities.

Your company’s digital capabilities make up the digital operating model, which serves as the link between the digital strategy, the people and the technology embedded in your organisation.

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When creating long-lasting corporate strategies, the impact of sustainability in operations management is a game-changing element.

If you want to think beyond compliance and create positive and long-lasting impact for our planet as well as your own business, sustainability must be a core element in your corporate strategy and operations management.

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The future of operations

How can you continuously transform your operations to stay competitive in an environment of unprecedented change and uncertainty?

In the following, you will find inspiration for your transformation journey regardless of whether you are working with operations strategy, optimisation of your production or supply chain improvements.

Operations strategy

If you want to be able to compete in ever-changing environments, having an operations strategy that supports your corporate business strategy is important to your company's success.

Optimising the use of resources, people, processes and technology is an essential part of implementing an effective operations strategy.

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Operations excellence

Creating future-proof organisations requires that you are skilled in operations excellence and know how to balance supply and demand.

In order to steer your organisation towards a successful operational transformation, you must thoughtfully apply technology and processes to the whole supply chain from planning to execution – which is also what drives productivity.

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Supply chain optimisation

Working with supply chain optimisation, you ensure the optimal operations of your supply chain activities – from procurement and manufacturing to inventory management and distribution.

To meet the market requirements of reliability, resilience and sustainability, some of the elements that will help your organisation optimise your supply chains are globalisation, transparency, agile decision-making, cross-functional alignment and risk management.


If you want to know more, please reach out to one of our operations experts:

React, Adapt, Transform

Implement OPEX 2020

How can we drive operational transformations, improve operations through digitalisation and sustainability, and build the capacity to adapt to rapid and constant change?

Read more here