1 July 2025
Intelligent Change guides you through the essential steps to ensure your next technological transformation delivers the impact you desire. Written by seasoned experts in digital transformation and project management, this book offers a compelling analysis of managing technological change within your organisation.
In this book, you will learn what distinguishes frontline management "ownership" from mere support or promotion. You will also discover how to foster psychological safety and trust among frontline staff and managers involved in the daily execution of a digital transformation. Furthermore, the book emphasises the importance of turning project communication into a dialogue rather than a top-down transfer of directives and expectations.
Perfect for “research-curious practitioners” such as managers, executives, and business leaders, this book aims to facilitate digital transformation projects that deliver substantial business value. It also provides invaluable guidance for entrepreneurs, founders, and project managers aspiring to lead their organisations through successful digital transformation initiatives.
Listen to (or watch) our conversations with renowned expert Rick Maurer on the background and key insights from the research on change management in digital transformations. We discuss our biggest surprises in the research, unveil some of the conclusions and elaborate on the practical application in real projects. We hope you enjoy it!
The authors introduce seven scientifically developed levers of success, explaining why some levers (such as establishing management ownership, building trusted relationships, impactful training, and effective two-way communication) are effective while others may fall short. Each lever is supported by the latest scientific research and practical case studies, inspiring you to implement these strategies within your own organisation during transformation initiatives.
Alexander Budzier is a Fellow in Management Practice at the University of Oxford’s Saïd Business School. An expert in project management, Budzier specialises in information technology, infrastructure, energy, mega events, and change.
Thomas Gottschalck is a former Senior Partner at Implement Consulting Group, where he lead digital and transformation services for the public sector. With over 15 years of experience in large-scale IT transformation and programme management, Gottschalck is a seasoned professional.
Kim Bjørn Thuesen is a Partner and Head of the IT Change Management Team at Implement Consulting Group. Thuesen excels in empowering middle managers to engage effectively with change and implement efficient communication strategies.
Astrid Lanng is an experienced management consultant specialising in Digital Transformation at Implement Consulting Group. Lanng is dedicated to helping large-scale IT programmes succeed by achieving business benefits and meeting deadlines and budgets.
