Orchestrate and succeed with your AI and automation process journey

Is your organisation working with AI and automation but struggling to achieve full end-to-end process improvement? Join us for this seminar to explore tools and best practices – shared by both clients and partners – for connecting AI and automation more effectively.

Imagine a workplace with no clear roles, support, systems, or processes. It quickly becomes chaotic, resulting in poor performance and low productivity. The same holds true in a digital workplace. Without the necessary infrastructure, orchestration, and controls, AI and automation cannot operate efficiently or scale effectively.

In recent years, AI and automation have been reshaping workplaces in unprecedented ways – impacting individuals, teams, and entire industries alike.

AI and automation are often seen – and therefore implemented – as standalone solutions that automate specific tasks and decisions, rather than enabling end-to-end processing. This results in:

• Difficulty scaling
• Poor customer experience
• Numerous manual handovers
• Increased risk of errors
• Higher cost to serve

To fully harness the potential of AI and automation, businesses need a dynamic approach and platform tailored to support them – facilitating seamless collaboration between people, processes, and technologies, while ensuring control, visibility, and robust governance.

In this seminar, we’ll be joined by OutSystems and Normal to showcase the benefits of combining a strong workflow and orchestration platform with process redesign and a focused implementation approach. This enables organisations to gain end-to-end control over processes, people, and technology, leading to:

• Connected and aligned end-to-end processes across technologies and systems
• Improved customer and user experience
• Easy scalability of solutions
• Structured governance for microservices (e.g., RPA, Agentic AI)
• Enforcement of rules and controls throughout the process
• Easy identification of bottlenecks

Join us to explore how a connected approach to AI and automation can transform and accelerate your automation journey. This session will dive into how to identify, develop, and scale your AI and automation efforts while maintaining strategic coherence across your organisation.