Join us online on 13 January 2026 to explore how a people-centred approach can bridge the gap between strategy and organisational operating model through high engagement.


Reorganising can be painful – and often underdelivers. Are you working with Strategy, people and culture, or Organisational design and experiencing difficulties in achieving the desired impact when reorganising or changing your operating model?


What to expect


Join us for this inspirational session, where we share our way of working with organisational operating model design and transformation. We will unpack the most frequent pitfalls and how to avoid them by weaving people-centricity and implementation into the design from day one. We will share our approach to high-impact organisational operating model design, which connects intent to impact by mobilising leaders, teams, and critical talent throughout the transition.


Why a people-centred approach?


The traditional approach to designing organisational operating models - moving boxes and lines, optimising spans and layers, focusing on efficiency - tends to treat people as interchangeable components. Similarly, when design and implementation are treated as separate efforts, even the best structures underperform.


In contrast, people-centric organisational operating model design starts from how people experience the business - their responsibilities, relationships, and capabilities - and designs organisational structures that enable them to maximise their value creation in alignment with the company’s strategy and goals.


What we’ll cover 

  • Common pitfalls
  • Design + implementation = transformation - why integrating adoption, capability, and behaviour shifts into the design work is non-negotiable.
  • Key levers in the high-impact approach for sustainable implementation and adoption

Why you should attend

  • Gain inspiration on how to move from “boxes and lines” to behaviours, decisions, and outcomes to realise the desired impact.
  • Learn how to involve people in the design to accelerate buy-in and reduce transition risk.

Your takeaways

  • An overview of the top organisational operating model design pitfalls and the levers to mitigate them.
  • A practical model linking strategy and design decisions to implementation levers.

How to prepare

  • Reflect on a recent or upcoming organisational change: What transition challenges did you experience?
  • Join from a quiet space with headphones, and test your audio/mic before the session.
  • Join us online

Any questions?