The building blocks of getting started on your order-to-cash transformation
It can be daunting to initiate an order-to-cash transformation. Yet, with a structured approach and simple building blocks you can get started with shared ways of working in the project team.
You will need to build insights into the As-Is situation by breaking down your entire process into specific detailed steps and understanding them properly through interviews and workshops with process owners and stakeholders of each step. This will provide you with the ability to generate ideas and build the foundation for a solution design.
Your insight building, idea generation and solution design will cover these interlinked building blocks:
- Process and handshakes: Ensure that your process and handshakes are mapped out, standardised and well understood on a deep and detailed level. Clarify the links to other processes, i.e. idea to market, market to order, record to report and sales and operations planning.
- IT landscape: The relationship between all involved IT systems are to be established in a system landscape that is well structured, coherent and easy to navigate.
- Data: Have your master data clearly structured, defined by a certain set of attributes and stored in a system that interfaces across your IT system landscape.