These are the things that define us

All change is driven by people. Not stakeholders, resources or FTE’s. People. So start with them. Who are they? What are their dreams, frustrations, passions, purpose?

Be truly interested in exploring that. And let your approach to change be coloured by what you learn.

Does the change ahead feel meaningful to the organisation? You can’t cascade a burning platform – meaning is personal.

Asking is more sophisticated than guessing. Any conversation, any change design, any complex problem is best solved collaboratively.

Change is only truly co-created if you balance advocacy with enquiry. Be curious about other people’s perspectives. Ask why more often than how.

And listen. Especially when you disagree or don’t understand.

We expect dedication and mastery. To strive to be the best at something. To be a thought leader. Or an unparalleled practitioner. To shine our brilliance.

To build a subject matter expertise that enables us to fundamentally challenge what is by bringing new insights to build the un-made.

And only when we master something will we be able to cut through complexity and arrive at simple solutions.

We expect you to bring the whole you to work. We want authenticity to shine at all times – even when it’s challenging.

To be true to yourself and be who you are. To give honest feedback. To create real conversations about what really matters.

Know what you really want to fight for. What’s so important that you have to manifest it? Tap into that energy – it’s always there waiting for you.

If you see an opportunity or a problem, own it.

Behave like an activist. Rally people about what’s important. Start a movement.

The way we define consulting is in essence: to help.

A true act of love is to be helpful – to colleagues or clients. That’s what we do.

We’re in the business of helping.

Take responsibility for the energy. In the meeting. In the project. With the team. With the client.

Whatever situation you’re in, it’s your responsibility to create an energy that’s productive. Bring your expertise, but listen to the music.

Design all touchpoints, meetings, workshops or events with as much attention to energy as to content.

Energy can be managed and created. It’s not given. You own it.

Very few processes that involve people are linear – change in particular is more like a dance than about mechanics.

Seek the unexpected, diversity and interruptions and opposing views, because they’re invitations to think differently and broaden your perspective.

There’s a crack in everything – that’s how the light gets in.

Look for the cracks.

Real change is about real solutions, not just conceptual ones. So you have to find a way to cut through the concepts and get specific. Get visual. Get clear about what it is.

Prototype it. Because only when a solution is prototyped can we connect to it emotionally. And only then can we get fast feedback from its intended users.

And prototyping is by far the best way of co-creating solutions with our clients – by engaging them in building and evaluating possible solutions.

We care about whether you grow as a person or not.

You’re a better adviser to other people’s change journey if you’re on a change journey yourself. So have real conversations about your personal journey, your way of becoming an even better version of yourself.

And another thing, at Implement, leaders are not appointed. They emerge. Not out of nowhere, but out of an ability to engage others and make them shine.

We believe that leadership is a two-way street.

To develop personally and professionally your leader must be someone you trust. And someone that truly cares about helping you develop.

We think you should decide who that person is.

Your task is to find a way to make change happen. Sometimes that takes unorthodox methods or creative solutions.

It’s your obligation to find out what works. To find a way of making change happen despite the odds, fears and organisational obstacles.

Maybe we’re stating the obvious. Change is personal. So is living.

You have a life. Live it. And find your own balance between work and leisure, between love and PowerPoints.