The art of customer retention
Get inspired by how Norway’s largest magazine publisher Egmont uses customer insight in their retention work, and learn how you can use insight to reduce your churn.
Reducing churn is the most cost-effective marketing measure you can deploy. And additionally, if you invest in customer retention, you are likely to get the highest ROI of all marketing measures.
On 10 April 2019, we would like to dive into the subject of customer retention. Join us for breakfast and learn how you can build an insight-driven organisation that is geared to reduce churn through customer insight and deploying the right measures:
Who should attend: anyone who knows that customer churn hurts
Welcome and coffee
Key challenges in 2019 and how to drive customer retention
- by Finn Erling Røgenæs Implement Consulting Group
Egmont: How to work with insight driven churn-reduction
- by Kjetil Hyllseth, Head of Marketing at Egmont Publishing
Q&A and wrap up
The programme ends at 10:15.
Implement Consulting Group Munkedamsveien 35 N-0250 OsloNorway
The event is free of charge.
Event in Danish: A seminar on the human and business perspectives of artificial intelligence.
Implement Consulting Group