S&OP in retail
Defining and implementing a new sales and operations planning process to fit the challenges of the retail business.
TOP-TOY was in the process of building a new operating model in order to meet the company’s strategic goals and transform the organisation from being supplier-driven to being customer-centric. Furthermore, TOP-TOY was in the process of implementing a new SAP platform; A change which included a transition towards Integrated Business Planning (IBP) which had a direct influence on the planning processes that needed to be redesigned.
The purpose of the project was to design a new S&OP process that was redesigned to fit the challenges of the retail business, which involved:
The work was conducted in close collaboration with the client and linked to the SAP workstream. The new retail S&OP process was designed and approved, including:
The impact created increased co-ordination and alignment with:
The employee motivation pitfall
Implement Consulting Group