Order-to-cash transformation

Order-to-cash issue identification, root cause analysis and solution design


27 January

Are you a stakeholder in the order-to-cash process, and do you want to learn how to effectively identify order-to-cash issues, perform root cause analysis and drive creative solution design? Then join us together with Grundfos when we dive into how you can start working with order-to-cash transformation to improve customer satisfaction and internal efficiency.

Companies often experience a disconnection between the commercial organisation, customer management, supply chain and the finance department in the order-to-cash process resulting in issues such as:

  • Improper management of pricing, service offerings, terms and conditions leading to poor customer experiences from order management, supply chain management and financial management
  • Misalignment on demand planning leading to production bottlenecks and poor prioritisation on order management
  • Lack of trust in systems and manual flow leading to costly and inefficient cost to serve

Gain insight into how to tackle order-to-cash issues

Join us and gain insights that can help you tackle order-to-cash issues in your organisation. Together with Grundfos, we will take a closer look at how you can start working with order-to-cash transformation to improve customer satisfaction and internal efficiency.

During the event, we will be addressing:
  • How to do problem identification in the order-to-cash process
  • How to create a more resilient supply chain with a competitive edge
  • How to break down organisational silos and establish an end-to-end understanding of the value chain
  • How removing process waste and redundancies as part of an order-to-cash transformation generates efficiencies and can act as a catalyst for improving an organisation’s competitive advantage



Order-to-cash issue identification and root cause analysis


Order-to-cash solution design and prioritisation


Interview with Grundfos



Practical information


The event is hosted online.

A link will be sent before the webinar starts.

When (CET)
27 January 2021
10:00 AM - 11:00 AM
Nicolai Steen Worziger

The event is free of charge

Three events

This is the second of three events. 

See the first event here.


Want to know more?

Transform your OTC processes to create a better customer experience, improve process efficiency and reduce costs.
Read more