Order-to-cash transformation

Order-to-cash issue identification, root cause analysis and solution design


27 January

Are you a stakeholder in the order-to-cash process, and do you want to learn how to effectively identify order-to-cash issues, perform root cause analysis and drive creative solution design? Then join us together with Grundfos when we dive into how you can start working with order-to-cash transformation to improve customer satisfaction and internal efficiency.

Companies often experience a disconnection between the commercial organisation, customer management, supply chain and the finance department in the order-to-cash process resulting in issues such as:

  • Improper management of pricing, service offerings, terms and conditions leading to poor customer experiences from order management, supply chain management and financial management
  • Misalignment on demand planning leading to production bottlenecks and poor prioritisation on order management
  • Lack of trust in systems and manual flow leading to costly and inefficient cost to serve

Gain insight into how to tackle order-to-cash issues

Join us and gain insights that can help you tackle order-to-cash issues in your organisation. Together with Grundfos, we will take a closer look at how you can start working with order-to-cash transformation to improve customer satisfaction and internal efficiency.

During the event, we will be addressing:
  • How to do problem identification in the order-to-cash process
  • How to create a more resilient supply chain with a competitive edge
  • How to break down organisational silos and establish an end-to-end understanding of the value chain
  • How removing process waste and redundancies as part of an order-to-cash transformation generates efficiencies and can act as a catalyst for improving an organisation’s competitive advantage



Order-to-cash issue identification and root cause analysis


Order-to-cash solution design and prioritisation


Interview with Grundfos



Practical information


The event is hosted online.

A link will be sent before the webinar starts.

When (CET)
27 January 2021
10:00 AM - 11:00 AM
Nicolai Steen Worziger

The event is free of charge

Three events

This is the second of three events. 

See the first event here.

Sign up for the second event

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Transform your OTC processes to create a better customer experience, improve process efficiency and reduce costs.
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