Radically digital

The post COVID-19 healthcare landscape

On Point: Free bite-sized webinars

20 May 2020

Please sign up no later than 20 May 2020, 13:00 (CEST).

Sign up

How might a patient-centric approach to digital healthcare improve outcomes and efficiency?

The COVID-19 pandemic has made healthcare radically more digital. To reduce infection risks, many healthcare services that previously required co-location have rapidly moved online. The Chinese government transitioned 50% of their healthcare tasks online during the epidemic. The UK’s National Health Service (NHS) selected eleven suppliers to provide video consultations for primary care after a 48-hour tender. Dramatic changes to healthcare regulation and delivery that normally take years are unfolding in mere days.

Smart digital solutions for home and telecare can improve the reach and effectiveness of modern healthcare systems and reduce cost. They may also widen the digital divide and overburden patients and clinicians.

In this webinar, Implement and ustwo will explore how a patient-centric approach to digital healthcare can go beyond triage and improve outcomes and efficiency.

Aspired learning impact

This short session will give you:

  • Insights into the rapid healthcare innovations brought by the COVID-19 pandemic and how it can inform the creation of new propositions and/or the simplification of existing services
  • Hypotheses on how to complement rigorous scientific processes with patient-centric, agile ways of working

Radically digital is a series of virtual events exploring and discussing the concrete steps businesses can take now to undertake the necessary changes in leadership, customer engagement, and operations to become more fit for the future.

The series is co-hosted by experts from Implement and ustwo – a digital products and services studio with deep expertise in user-centered design, digital health, and agile transformation, with offices in London, New York, Sydney, Lisbon, Malmo and Tokyo.


  • We will use Zoom* for the session.
  • Please make sure the Zoom application is installed and running on your computer at least 10 min. before start
  • It may be a good idea to restart your computer before entering the meeting
  • Find a quiet area where you can sit
  • Grab a pair of headphones in order to avoid echo, and check your audio and microphone is working
  • Join us online at the link you receive in the registration email 

Practical information


The event is hosted online.

A link will be sent before the webinar starts.

When (CEST)
20 May 2020
3:00 PM - 3:30 PM
Dan Naumov
Angela Estampador
Deadline for sign up

Please sign up no later than 20 May 2020, 13:00 (CEST).

* During our virtual events there will be no sharing of confidential or business critical information that leaves any organisation open to risk. Please follow your company’s guidelines on the use of approved IT platforms. As an ISAE 3000 certified organisation, Implement is committed to upholding the highest standards of IT security.