Virtual session

How to build trust in change projects

On Point: Free bite-sized webinars

8 April

Using data-driven research to build trust in change programmes

When you implement IT systems and new ways of working, it is not always easy, and we all know that change management is the key to success. Together with University of Oxford, we have conducted research showing that trust is a key lever of creating a successful IT transformation.

Join us for this short webinar where we will share ideas, models and real-life examples of how to build trust and create followship. The learnings will be based on our research results, combined with experience and knowledge of the importance of trust.

But why is trust important? What are the key elements in creating trust? And how do you bring it into practice? Based on Implement’s data-driven research completed in collaboration with University of Oxford, including data from more than 150 IT projects, we will provide an interesting answer to these questions at the webinar.

Aspired learning impact

This short session will give you:

  • An overview of the key research results.
  • Insights into the research results with focus on how to build trust effectively.
  • Practical advice and examples of how to increase trust in order to boost the success rate of IT transformations.

When using these learnings, you will be able to:

  • Utilise the ideas, research and models to increase trust.
  • Design activities to build trust in your IT project with maximum impact in mind.


  • We will use Zoom* for the session. Please make sure that the Zoom application is installed and running on your computer at least 10 min. before the session. 
  • It may be a good idea to restart your computer before entering the meeting.
  • Find a quiet place to sit.
  • Grab a pair of headphones to avoid echo, and check that your audio/microphone is working.
  • Join us online at the link you receive in the registration email.

Practical information


The event is hosted online.

A link will be sent before the webinar starts.

When (CEST)
8 April 2021
11:00 AM - 11:45 AM