New operating model to match the strategy
Defining and implementing a new finance operating model to support the revised company strategy.
TOP-TOY had developed a new and ambitious vision and strategy to become the best omnichannel retailer in a highly competitive and squeezed market for toys.
The existing operating model was a barrier to realising the benefits linked to the revised strategy. The primary reasons were inefficient collaboration across the value chain, unclear role and responsibility splits internally and between functions, lack of focus and competences within online retailing and inefficient organisational structure in relation to the revised strategic focus on omnichannel and customer centricity.
The project was structured with a split focus on planning and execution. There was tight co-ordination across the two tracks to ensure alignment and an optimal allocation of effort.
The project enabled the company to achieve the required benefits and transform their operation according to the strategy. Some of the key impacts were:
Implement Consulting Group