A software companyPreparing for a new CRM and ERP system with data quality
As part of the preparation for implementation of a new ERP and CRM system, the client wanted to ensure high sustainable data quality for several master data entities (customers, vendors, products, contracts, contacts and employees).
Data quality analysis, new data standards as well as new roles and responsibilities have been implemented, data has been cleansed and enriched, and key performance indicators for data quality and data process efficiency were implemented during the project.
Data quality for all entities has increased, leading to more efficient business processes. The foundation for an effective data migration has been created. We have built data governance capabilities across the organisation. Data creation and maintenance processes are streamlined.
Mini case: Making risk management come alive at a charity foundation.
Implement Consulting Group