Case Study

A leisure industry groupBuilding the foundation for future growth

A leisure industry group and Implement Consulting Group
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The project: Reorganising to prepare for future growth in line with strategic objectives

When a Swiss leisure industry group was acquired by a Danish counterpart, they needed to reorganise, including within the finance function, to prepare for future growth in line with strategic objectives. To achieve this, the company needed to ensure that support functions, such as finance, HR and customer service, were able to handle growth efficiently through a clear organisational setup, well-defined processes, aligned roles and responsibilities and effective IT tools.

Together with the management team, a new foundation was designed and implemented over 10 months, focusing on these areas:

  1. Organisational consolidation of customer service and HR functions to the headquarters in Switzerland.
  2. Establishing a new finance organisation and designing and implementing new finance processes, including month end procedures.
  3. Implementing a new IT landscape: ERP (Microsoft Business Central), POS (LS Retail), salary system (SwissSalary) and IFRS 16 lease system (Soft4Lease).
  4. Robotics implementation for process improvements.
  5. PowerBI implementation to provide business performance insights.
  6. Conversion from Swiss GAAP to IFRS, including balance sheet clean up
  7. Preparing like-for-like numbers for the sales process.

The impact: Optimising the sales process

  • Substantial savings were realised through optimised staff planning and consolidating support functions.
  • Cost savings, improved data quality and faster, better business insights were achieved through data utilisation due to PowerBi and RPA in finance processes.
  • Visibility into the operational and financial performance of local business centres was gained due to building a new foundation for business support functions.
  • The sales processes concluded successfully with selling the entire leisure group, and sales processes were supported with insights and financial performance, including profit and cost drivers across the local business centres.
Business performance

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