We help you towards excellence in operations and supply chain management.
Working in a global life science company, your organisation is likely to be R&D and/or compliance driven. But by zooming in on the operations and supply chain, you will often find a huge unused potential directly impacting your capacity, lead times and EBIT.
Succeeding within life sciences is different from any other industry. It requires effectiveness in deviation handling, robust processes and a management team across all levels capable of ensuring efficient flows in key functions such as QC and QA. At Implement, we understand the unique industry requirements and how to achieve operational excellence in a highly constrained environment.
We house more than 100 consultants specialised in the life science industry operating out of the Nordics, Switzerland, Germany and the US. Ranging from procurement to manufacturing and from warehouse management to distribution, we have expertise covering the full value chain to help life science companies optimise their operations while ensuring profitability.
Our clients range from global industry leaders to agile newcomers embarking on impressive growth journeys. Whatever your current maturity level, we can help you on the transformation towards best practice. A transformation that often requires life science companies to excel within three strategic areas:
To stay competitive in pharma and medtech, it is key that you have an explicit focus on costs throughout your value chain.
Designing robust processes is a prerequisite to ensure high process performance, stability in production and increased efficiencies.
Navigating through the seemingly endless opportunities and balance your visionary ideas with your business needs.
To protect your margins, you need to adopt a holistic view of your E2E supply chain and to critically assess your operations.
For medtech and pharma companies, finding efficiencies in operations can take many forms, depending on the specific challenges of your company. However, we find that companies in these sectors often benefit from targeting three distinct areas:
If you want to achieve operational excellence, an essential foundation is that you have a well-functioning operating system, and if you work within the life science industry, improving on quality helps you stay competitive by reducing costs of continuous deviation handling and scrapping of batches.
Working with you, we evaluate the existing structures, processes and tools constituting the foundation of your operating system.
When we assist you in designing a solid operating system in pharma and medtech, we include elements such as deviations/incident management, batch release and validation. We are experienced from working with global industry leaders and are specialised in designing a new operating model fit for both your organisation and the people working in it.
One of your most important levers to maintain cost control is process improvements, and for companies within pharma and medtech, productivity gains are often achievable for both equipment and people. We can help you:
Optimising your E2E supply chain to avoid initiatives negatively impacting your value proposition, it is key that you take a customer perspective.
We can support you in how you use optimisation levers that pharma and medtech companies can often use without compromising customer services, including:
Improving quality assurance efficiency through structured operations management specially tailored for pharma and quality assurance establishing a strong focus on standardised tasks and daily prioritization.
Building a world class quality control department. Key project activities included Gemba in laboratories/chemist offices, co-creation of solutions through Kaizen Blitz, process optimisation, 5S, visual boards, board meetings and planning principles of the lab technician/chemist work.
Operating model design and KPI development and development of a supplier strategy for Injection Moulding organisation in order to enhance the cooperation with suppliers.
Typically, life science companies spend much time handling issues as they occur. A deviation is raised, investigations occur, and within 30 days, the problem is hopefully solved, and a CAPA (corrective and preventive action) is created.
But instead of handling issues as they occur, your company can benefit greatly from turning things around and putting the preventive action first: a PACA approach. This requires a change of mindset towards preventing disruptions everywhere in the organisation before a deviation is ever raised.
We can help you foster a robustness mindset where focus is on avoiding disruptions such as deviations – this not only helps you to create more stable processes but eventually also reduces unit costs e.g. by minimising scrapping risk and freeing up resources.
Turning away from the traditional CAPA approach acting purely reactively, life science companies can improve significantly by focusing on spotting and avoiding incidents that could happen.
We can support your organisation’s transition towards a PACA mindset where preventive actions are considered a challenge, requiring several aspects to come together:
Succeeding in transitioning your organisation towards a PACA approach, you will get a continuous flow of ideas and a more balanced approach to continuous improvements where the right people with the right competencies are engaged and involved in identifying, prioritising and solving the most critical tasks.
It is essential that you improve your processes supporting the release of batches when you aim to minimise consequences and delays of deviations.
We can support you in reducing the number of deviations and the likelihood of losing a batch by helping you establish the necessary processes allowing your organisation to work structurally with problem-solving, addressing potential root causes and testing (and implementing) robust solutions.
You may see instant batch release as not immediately realisable and only as a long-term target. But despite of maturity level, most pharma and medtech companies benefit from starting the journey targeting instant batch release and can utilise the incremental steps to obtain increased process control, reduction of incidents and better availability of the right data.
We recommend starting out by identifying and prioritising the appropriate incremental steps based on an understanding of your company’s current maturity, including:
Increasing the robustness in the manufacturing process and minimizing the operational risk of product scrap by establishing an agile and cross-functional way-of-working with continuous improvement (CI) ideas.
Through intensive training and coaching, managers and key employees increased their ability to respond to variation and errors through GEMBA walks, employee-driven problem-solving and process confirmation of solutions. To make the journey concrete, a maturity model and subsequent ambition was co-created together with managers.
Helping a pharmaceutical company develop a strategic maturity model for Instant Batch release by facilitating the development of a maturity model that spots cross-functional challenges and strengthens the local ability to local improvements.
Should your manufacturing site be fully automated? Do you need driverless vehicles as a part of your distribution setup? What would it take to implement instant release of batches?
The digital opportunities for improving and optimising your businesses are continuously developing, and the landscape of revolutionary digital solutions is expanding rapidly. We can help you navigate through the seemingly endless opportunities and balance your visionary ideas with your business needs. We can guide you along well-tested solutions available with great potential for companies ready to embark on the journey towards a more digital future.
Understanding your baseline is critical when planning the next steps of your organisation’s digital journey. Sites, and even departments, are at different maturity levels, so what is the I4.0 maturity of your current setup? What are your specific key levers to drive digitalisation to the next level in your organisation?
We help you set the right goals – not too ambitious though, as you then risk losing your employees’ and management’s support in the process. But also not too unambitious, as you then end up with unrealised potential. In setting the right goals, we support you in ensuring the vital first step of any digital transformation: that your key stakeholders and users are on board.
To strike the right balance between ambition and organisational readiness, we recommend you to initiate a maturity assessment. This will help you define the current state of your pharma or medtech company and provide you with an indication of actions you need to take to move up the maturity ladder.
Working with you, we would apply a holistic assessment, including critical review of:
Knowing your starting point and organisational maturity sets the foundation for your digital transformation. Now, you must identify, prioritise and initiate the next steps of your digital journey.
We can help you create a clear vision of what the final destination of your digital journey looks like – and the road ahead – by creating a digital road map towards Industry 4.0. Based on the road map, you can define the digital future state of your organisation and choose amongst the paths towards I4.0.
More than just identifying the digital solutions available, we help you create a road map that is a full assessment taking into account the strategic fit, financial implications and current maturity level of your organisation with the aim of detecting and prioritising initiatives and planning for the transition towards a more digital future.
Automation of trivial, repetitive tasks is a way to not only increase efficiency and eliminate the risk of human errors – it is also a way to attract and retain valuable resources.
We can help you implement software robots to perform repetitive tasks. This enables you not only to free up valuable time but also create potential for scaling by establishing a new function responsible for automating new processes. We can help you train your freed-up resources to manage these new responsibilities, which will enable you to not only make better use of your resources but also have a positive impact on retention rates.
The area of designing software robots capable of automating tasks or adding machine learning elements to ensure existing processes is continuously improved and refined. We follow the development and can help you apply these efficient ways to both increase performance and ensure that human resources are utilised for the right tasks.
Documenting, optimising, and automating the material review process. Also integrating a machine learning algorithm into the automation enabling the initial automation steps to continuously present the most relevant values to the user.
Establishing a new RPA platform by utilising a strong and well-developed methodology. Establishing an organisation for rolling out RPA across the company, including RPA IT infrastructure, RPA operational model, RPA competency building and automated processes.
Automating the sample cloning flow. Determining the benefits of automating the cloning flow and how to design such a flow in order to introduce a new automated cloning robot and generate R&D process improvements.
Implement Consulting Group