Transforming the operating model and enterprise architecture and supporting the company’s strategy to become a SaaS supermarket for small and medium-sized companies.
Existing core platforms were running out of support. Moreover, the support systems, business processes and performance management model required a redesign to ensure that the company would be fit for efficient and effective interaction of future mergers and acquisitions.
Implement assisted the client in analysing the as-is E2E business processes, the enterprise IT architecture, defining the future enterprise architecture, incl. software operating model and performance management model. The design of the new operating model was used as design criteria in new ERP, data management, integration services/API management and development management software selection processes.