Customer-driven Supply Chain

Market conditions and the behaviour of customers are changing rapidly, and supply chains must adapt fast to benefit from the opportunities it presents. And that is exactly what world-class supply chain heavyweights like McDonald’s and Nike are doing. Recognised in the Gartner Supply Chain Top 25, these companies are leaders in this field because they apply best practice demand-driven principles to drive business results.

For example, they do not get distracted by their competitors. Because the competition might not be doing things right anyway. They use insights, not guesswork. Because when we understand and act on our customers’ buying behaviour, we will achieve better results.

We help you bring supply chain to the forefront

In our view, these leaders master all three supply chain roles:

• Supporter – They adopt the founding role of the supply chain
• Enabler – They advise the business through operations
• Creator – They drive the future direction of the business

Implement provides you with tools that will help you rethink the role that your supply chain plays in your organisation and show you how you can align it with your processes to unlock growth, lower costs, engage your organisation and unleash the full potential of your strategy.