A leading telcoDialling up efficiency
Helping a leading telco realise massive savings through a corporate Lean programme
With constant pressure on revenues and growing technology investments, this telco decided to use Lean management as a strategic pillar to remain cost-competitive.
Based on experience from a Lean pilot, a corporate Lean initiative was defined to build internal Lean capabilities to drive a portfolio of end-to-end process improvements and ultimately to develop a mindset of continuous improvement throughout the organisation.
At the core of the Lean capability build-up, a corporate Lean Academy was set up to train, certify and coach internal Lean masters to be in charge of running identified Lean optimisation projects.
Designing for profit-driven decision-making.
Implement Consulting Group