Engaging your virtual organisation
COVID-19 is changing the way we work. Instead of having face-to-face meetings and a physical workplace, we are now working in isolation, experiencing fluid boundaries between our work and private lives and adjusting to a virtual workplace. This calls for new ways to engage your team, and it all starts with how you communicate.
Unsurprisingly, the COVID-19 lockdown has dramatically changed the focus of the working population, and as you can see from the figure below, we are all searching for ways to stay motivated and productive from our new home offices.
It is becoming increasingly clear that there are intrinsic benefits to sharing a physical workplace alongside colleagues. Energy, commitment, team spirit, focus and dedication come easier when people around us are similarly engaged.
In a virtual setting, these virtues are a lot harder to come by. Maintaining productivity, delivering high quality and staying connected to colleagues and customers requires firm discipline as disengagement easily creeps up on us.
Communication is the key to maintaining engagement – and it starts with strong leadership. Leaders need to understand where their teams are emotionally, mentally and in terms of their sense of belonging. From here, you can work systematically to build strong engagement through clear communication.
How to rethink your customer engagement model and transform your sales organisation.
Implement Consulting Group