A green energy providerDesigning a performance management model
The green energy provider that designed a sustainable performance management model
To help drive the sustainable energy company into new markets across the globe, the company decided to consolidate its support activities into a shared service centre setup to ensure effective finance, procurement and HR support.
With the goal of ensuring that a multicultural and diverse workforce could assist local offices according to their respective business, compliance and regulatory needs, the sustainable energy company onboarded over 200 highly skilled specialists across seven locations around the globe.
As the company grew, its future success quickly became intertwined with its ability to monitor, improve and drive performance in standardised work processes with a unified service delivery model across global offices.
A performance management model was needed to support new operational requirements and executive management’s bold strategic decisions to grow globally and achieve market leadership.
To ensure successful design and implementation of the new global performance management model, Implement engaged in a highly collaborative effort with the company’s Services Leadership team and other relevant specialists from the respective business areas.
Through a series of sprints structured around physical and virtual workshops, we collaboratively executed a six-step approach for designing a performance management model with clear ties to corporate strategy:
Going through the six steps, the company translated its corporate strategy into specific must-win-battles, which were then broken down in order to:
As a result of the project, the company:
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Implement Consulting Group