A green energy providerDesigning a performance management model
The green energy provider that designed a sustainable performance management model
The sustainable energy company decided to consolidate its support activities into a shared service centre setup, onboarding over 200 highly skilled specialists to ensure effective finance, procurement and HR support to help drive the company into new markets across the globe. As the company grew, its future success quickly became intertwined with its ability to monitor, improve and drive performance in standardised work processes with a unified service delivery model across global offices. A performance management model was needed to support new operational requirements and executive management’s bold strategic decisions to grow globally and achieve market leadership.
Through a series of sprints structured around physical and virtual workshops, a six-step approach was executed for designing a performance management model with clear ties to corporate strategy.
How Nets A/S, the European digital payment service provider, improved customer satisfaction by optimising their order-to-cash process.
Implement Consulting Group