University of Copenhagen
Effective implementation of ITIL
Koncern-it is the University of Copenhagen’s joint IT unit, supplying more than 37,000 students and more than 8,200 FTEs (the number of employees is significantly larger) with a number of central IT services. The challenge of Koncern-it was to create clear roles and responsibilities in processes in order to free time and energy for focusing on delivering customer value.
IT project and programme management
Does your organisation have an IT master plan? One that gives a clear overview of all ongoing IT projects and makes sure they support your business strategy?
Lean IT and IT Service Management
Use standardisation to increase output and quality of your internal IT processes.