Fast ITSM implementation and efficient process work
In only five months, FIH has succeeded in introducing an ITSM system which can support the parallel process work, so that the effects of the process improvements can be made visible in the supporting system immediately. The fast introduction of an ITSM system has made measurement and follow-up possible and, thus, allowed for the making of fact-based decisions during the process and optimisation work.
IT project and programme management
Does your organisation have an IT master plan? One that gives a clear overview of all ongoing IT projects and makes sure they support your business strategy?
Lean IT and IT Service Management
Use standardisation to increase output and quality of your internal IT processes.