Making the most popular bank in Denmark even better
Across industries and sectors, a lot of time and resources are wasted on sales training activities that have little or no impact on the business. But not at Arbejdernes Landsbank (AL). The New value meeting project is an example of how sales and leadership training across 71 branches delivered real value to the business. Simply because the training was customised and conceived as a process rather than an isolated event.
The key to achieve the best results is through motivated employees
Have you found all the keys to unlock the potential for motivation in your organisation? If not, keep looking, as employee motivation is a key factor in relation to increasing turnover, efficiency, customer satisfaction, performance, quality and reducing absenteeism.
4 habits to stay ahead of the competition
It is becoming increasingly difficult for companies to differentiate their core offerings. To combat the trends of price pressure and commoditisation, an Implement Consulting Group study has identified four habits that characterise winning companies (above-average market share development in the past three years) and their differentiation efforts.
It takes more than a good salesperson or a clever administrator to manage a sales organisation - it requires sales leadership.
Every touchpoint between your company and your customers is an opportunity to build closer relations. If these touchpoints fulfil your customers’ needs, you will increase loyalty, get a higher share of wallet and ultimately better prices.
Leadership is the single most important factor when it comes to improving quality and increasing productivity in any organisation.