Police and justice
Modernise and optimise – for a better police and justice system
The Danish Ministry of Justice must think, govern and manage – and ensure efficient, coherent operations in all parts of the organisation. This is a substantial undertaking that requires operations to be fully optimised.
Service offering optimisation
A great service concept is not the result of standardised processes. It comes from collective commitment to a shared concept – from top management right through to front-line sales.
Impact Case and Governance Model
Faster change with greater impact has been Implement Consulting Group's key offering for years. Our method for achieving this involves the combination of two key concepts: the Impact Case and the Governance Model.
Process technology strategy
Process flow design relies on material, information and customer processing technologies. When effectively executed, it can significantly increase the impact of your customer service levels and cost-to-serve.
Operations management made simple
As specialists, we tend to make operations management more complex than necessary. What leaders really need in their work with operations management is simplicity and overview rather than a vast number of tools.
In recent years, we have seen an increasing number of service companies, private as well as public, invest considerable resources in professionalising/strengthening operations in their organisation – seeking to increase efficiency in the company’s “engine room”.