Increasing value contribution

Collaborative IT vendor management

Increase benefit realisation with collaborative vendor management

Change the way you collaborate with your vendor to boost their value contribution and the benefit realisation for your organisation.

Collaborative IT vendor management

Relationships with IT vendors can be painful and time-consuming. Handling contracts, following up on invoices, managing compliance, ensuring performance. Overseeing the basics leaves little room to align mutual objectives between you and your vendor – let alone optimise benefit realisation.

A recent study by John W. Henke, Jr., Professor of Marketing in the School of Business Administration at Oakland University, shows a clear correlation between adopting a collaborative approach towards vendor management and the value generated from the relationship. It points to a need for directing the vendor’s effort to meet your business objectives – through effective relationship building.

Increasing value contribution

At Implement, we believe that working strategically with vendors is just as crucial as focusing on compliance and cost reduction. A longer-term focus on reaching common goals through improved relationships increases a vendor’s value contribution and creates impact.

We apply the following principles to help clients increase value from their vendor relationships:

  • Use vendor management best practice tools and processes to boost your maturity so you do not have to struggle with the basics.
  • Communicate frequently at all levels – and be honest in your communication and consequent in your actions.
  • Inform the vendor about your pains, strategy and plans to enhance mutual knowledge and commitment – and raise the value of your co-operation.
  • Understand your vendor and their business model in order to understand their strengths and limitations.
  • Set your sights on the long term – as the cost of frequently switching vendors exceeds the cost of long-term relationships.
  • Accept only competitive offers, but do not squeeze the vendor’s profit to zero as low price often equals low quality.

If you want to learn more about collaborative vendor management and how your company can benefit from our approach, please contact Nicolai Brehm Suhr, +45 3085 8046.

Nicolai Brehm Suhr
Nicolai Brehm Suhr
+45 3085 8046