KPIs and performance and operational management
Higher performance through better management processes
By building effective management processes, you can boost daily performance among first-line managers and their staff.
Continuous improvement infrastructure
Continuous improvement based on the competences and engagement of employees is the most direct and sustainable path to exceptional performance.
After developing their strategic plans, many organisations run out of steam when it comes to implementation. Our policy deployment process divides this exercise into manageable tasks that everybody can understand and achieve.
Six Sigma identifies the factors responsible for repeated incidents and helps companies improve performance and cut costs.
End-to-end process optimisation
Silo thinking can get in the way of delivering to customer expectations. See your value chain from your customer’s perspective – and watch productivity and customer value increase.
Build a clear service strategy that allows you to deliver on customer expectations and profitability.
Lean and continuous improvement
Lean and Six Sigma have been business buzzwords for some time. And for good reason. These methodologies can add significant value to an organisation going through transformation.