Change with Impact

User-driven innovation

User insights lead the way

By putting users first and focusing on their needs, your solution design shifts up a gear to create improved services and lasting customer loyalty.

User-driven innovation

Organisations are under increasing pressure to perform. Some have plenty of good ideas but lack the skills to drive them forward. Others are tasked with delivering products and services faster and better than ever before but with limited resources. That is why innovation is high on the strategic agenda in many boardrooms today.

The 5D Model

With Implement Consulting Group's user-driven development process – the 5D Model – user needs become the key focus in solution design. This approach makes it possible to evolve, streamline and respond to changing needs in a high-speed world. The result? Solutions that target real user needs, create improved services, increase demand and deliver a dynamic customer experience.

The 5D Model

Innovation loop

Featured clients

CLEVER
Smart choices in uncertain times
The Danish electric mobility operator CLEVER A/S has turned traditional strategic thinking upside down to overcome challenges in an immature industry and to pave the way for the mass-market breakthrough of the electric vehicle.
Inwido
Open innovation
Open up the innovation process to discover new ideas and partnerships. The idea of opening up what are often confidential processes of product development and seeking an environment of co-creation. Get inspiration and commitment by involving existing or new external stakeholders such as customers, suppliers, start-ups or researchers.