The authentic manager makes mistakes
Authenticity is a prerequisite for building trust
If, as a manager, you are brutally honest about a strategic change, you risk that parts of, or the entire basis for, the change is called into question, or that it becomes evident that there are things you do not know about the forthcoming change.
Problems can be complicated – solutions cannot
We are only capable of processing a small fraction of the information we are constantly bombarded with.
The art of implementing real change
When a butterfly flaps its wings in London, the ultimate consequence may be that it triggers a hurricane in the Caribbean months later. This was one of the more spectacular conclusions that followed in the wake of the discovery that complex non-linear systems, such as the earth’s atmosphere, are extremely sensitive to the slightest change in the system’s initial conditions.
Engagement – a source of energy that never dries out
Engagement means everything. Research shows that when we are engaged, our efficiency, productivity and value creation increase by a factor of 4 compared to a scenario where we “just” go to work with no other motivation than making a living.