Change, facts and impact
What gets measured gets done
If we look at major organisational changes or large-scale system implementations, basic impact measurements are often “forgotten”.
Problems can be complicated – solutions cannot
We are only capable of processing a small fraction of the information we are constantly bombarded with.
The art of implementing real change
When a butterfly flaps its wings in London, the ultimate consequence may be that it triggers a hurricane in the Caribbean months later. This was one of the more spectacular conclusions that followed in the wake of the discovery that complex non-linear systems, such as the earth’s atmosphere, are extremely sensitive to the slightest change in the system’s initial conditions.
Action as a means of communication
The burning platform is a core concept in classic change management. The analogy originates from an oil drilling rig that caught fire, and where the only survivors were those who defied all regulations and leapt off the platform into a foaming sea 40 metres below. When asked afterwards why they had jumped, they answered that they felt they had no alternative.