Customer-driven supply chain

Create competitive advantage by making your supply chain customer-centric

  • October 2017 5
  • Start time
    End time
  • Price
    Free of charge
    Implement Consulting Group Strandvejen 56, 2900 Hellerup

For professionals within supply chain, procurement and planning

The behaviour of customers is changing rapidly, and supply chains must adapt to benefit from the opportunities that these changes in the marketplace present. This is exactly what world-class supply chain heavyweights like McDonald’s and Nike are doing. Recognised in the Gartner Supply Chain Top 25, these companies are leaders in this field because they apply best practice demand-driven principles to drive business results.

We continuously encounter problems where organisations, both internally and externally, are playing a giant “whisper game” with one another. They are all communicating – however, information is rarely received as it was intended and at the time needed to make important decisions.

Get inspired on how your supply chain can create competitive advantage by being customer-centric

Join us on 5 October and get inspired on how you can increase the voice of your customer in designing, planning and collaborating throughout your value chain.“The day will feature a keynote presentation on customer driven supply chain presented by Professor Omera Khan from Aalborg University. Moreover, there will be case presentations from Mölnlycke Health Care, Dupont and others, on the following topics:”

  • Customer-driven supply chain strategy
  • Customer-driven supply chain differentiation
  • Customer-driven end-to-end planning
  • Customer-driven all the way down to the suppliers

We look forward to welcoming you to our inspirational session on how you can initiate or continue your customerdriven supply chain journey.

Nicolai Søborg Præstholm, Implement Consulting Group
Nicolai Søborg Præstholm
+45 3085 8043
Connie Køhler Gudum
Connie Køhler Gudum
+45 3085 8010
  • Programme
    • Welcome and introduction to the customer-driven supply chain (CDSC) topic
    • Keynote speech on CDSC – Customers’ changing behaviour is creating challenges and opportunities for supply chain
    • Breakout session, round 1 – Select from three different café sessions
    • Breakout session, round 2 – Select from three different café sessions
    • Recap and networking

    Café sessions in scope

    • Driving customer centricity from a supply chain perspective, incl. case
    • How to involve your suppliers in your customers’ journey, incl. case
    • Planning in a new customer-driven environment, incl. case
  • Practical information


    Thursday 5 October 2017 from 13.00 to 16.30 (light snacks will be served).


    Implement Consulting Group, Strandvejen 56, 2900 Hellerup.


    Free of charge.


    If you have any questions about the event, please contact Nicolai Præstholm: +45 3085 8043, or Jonas Sjögren: +46 767 212 102, or Connie Gudum: +45 3085 8010,