Service Operations Consultant

Management consultant within service operations and delivery

MALMÖ • We are looking for a highly skilled and experienced management consultant to take on a leading role in developing service offerings within service operations and delivery

Management consultant within service operations and delivery

We are rapidly expanding our service offerings within service operations and delivery. Therefore, we are looking for candidates to take part in this journey and become a major part of developing this area.

Job content - Change with Impact

The job content will be specified according to the right candidate but includes:

  • Providing consultancy services across the areas Lean/process optimisation and commercial excellence
  • Developing our market approach within service operations and delivery
  • Assisting in conceptualising and expressing our value proposition
  • Assisting in building a team and combining, bridging and extracting our current knowledge and experience within the abovementioned areas

You are expected to think out of the box, rapidly create a network, both internally and externally, help build a bridge between our consultants who are already working within the area and, in particular, expand and develop our market position within the area.

Lastly, we expect you to take part in our mission to create Change with Impact.

We are looking for someone who

  • Has experience as a management consultant
  • Has 3 – 5 years of experience within the service industry
  • Has extensive experience within Lean or process optimisation
  • Has a strong ability to build relationships and build a bridge between different points of view
  • Can demonstrate that you have worked on the delivery side of the organisation as well as the market side of the customers
  • Holds at least one master’s degree

An essential element in succeeding in this role is that you have experience from a similar position. In addition, you need to be a team player and have the ability to balance a very open mind with clear opinions on the topic.

What do we offer?

We offer an attractive performance-related remuneration package as well as excellent development opportunities among highly competent and ambitious colleagues. We work with a high degree of freedom with responsibility, and we support each other in our efforts to constantly become better at helping our clients create exceptional results.

If you see this as a unique opportunity to help ompanies expand their ability to deliver excellent services consistently and efficiently, we would love to hear from you.


For further information about the position, please contact Jonas Sjögren, +46 76 721 21 02

We look forward to hearing from you!

Visit our career page to learn more about a career at Implement Consulting Group or learn more about our Malmö office.

As part of the application, we would like you to upload/record a short video (max three minutes), where you answer two questions. This is a way for us to get to know you better early in the recruiting process.